FAQ

Please review the content below for frequently asked questions and answers about Firestone Canada.

Please visit Opportunities to learn about current job openings, or to submit a resume for general consideration.

Will your products work for residential projects?

The roofing materials offered by Firestone Building Products Canada are designed and manufactured specifically for industrial and commercial use, not residential applications.

How can I become a licensed Firestone applicator?

To inquire about becoming a licensed Firestone applicator, please contact your local Firestone Sales Representative.

Does Firestone Building Products Canada offer training programs?

Firestone Building Products Canada offers a variety of training programs, including Contractor Quality Seminars and Building Products University (BPU) Online Education Programs.

I have a question on my bill. Who should I call?

Please contact your local Firestone Sales Representatives.

I have a question about my warranty. Who should I call?

For specific information regarding your warranty, contact Firestone Building Products Canada at (888) 292-6265. Additional information may be found in the Warranties section.

Who should I call if I would like to report a leak?

If you are calling to report a leak, please contact the Firestone Leak Hotline at (800) 830-5612. If you have a Firestone warranted roof system you can also complete and submit our report a leak form.

How do I purchase Firestone products in Canada?

Firestone Building Products Canada’s roofing materials are sold exclusively through authorized Firestone distributors to licensed Firestone applicators. To inquire about local distribution, please contact the Firestone Sales Representative in your area.

How can I contact Firestone Building Products’ International offices?

To contact one of Firestone’s International offices, please visit the Global Reach section.

For additional information, please Contact Us.

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